I think there are benefits in working with Ian across the board at general manager level and also at junior management level take for instance on the Commercial Management side a much more professional and focussed approach to Commercial Management. Of course that’s where Ian’s strengths are and we would expect that, but in terms of specifics, conscious of the pricing decision and making sure that you have regular pricing reviews, annual pricing reviews and selling the reasons for increasing prices. Our commercial people are much more articulate in putting that message over to our clients and our customers thanks to CPDWORKS.

M Price, Chief Executive, Bathgate Group Ltd

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